VIJAY SALES - INDIRAPURAM Noida's Finest

"Staf behaviour is good and customer attentive. Got better deal with freedom sale. You can check your buying with open box. Operating function. Billing process also smooth."

"Extremely Disappointing Experience – Considering Legal & Consumer Court Action I purchased an IFB washing machine from Vijay Sales on 11 January 2026. At the time of delivery, the delivery personnel refused to open the box, despite my request. Two days later, when the IFB technician arrived for installation, the machine was opened for the first time and was found to be physically damaged. This clearly indicates that a defective product was delivered to me. I made multiple attempts to contact Vijay Sales but received no response. After considerable effort, I managed to get the contact number of the floor manager, Mr. Arvind, who on 14 January 2026 assured me that the issue would be resolved. On 15 January 2026, I received a call from Vijay Sales stating that a replacement would take 3–4 days and that someone would contact me to pick up the defective machine. However, no one followed up, no pickup was scheduled, and no initiative was taken by the store or support team. I had to again call Mr. Arvind to report the lack of action. This entire experience has been pathetic and mentally stressful. I paid for a brand-new product, received a damaged unit, and am now being made to chase the store for resolution—despite the fault being entirely on the seller’s side. Providing vague timelines and failing to honor commitments for your own defective product is unacceptable. If this matter is not resolved immediately with a replacement or full refund, I will be left with no option but to initiate legal action, including filing a complaint with the Consumer Court, for deficiency in service and unfair trade practices. I strongly urge Vijay Sales to take this issue seriously and resolve it without further delay."

"I highly recommend Vijay Sales Indrapuram to anyone looking for electronic appliances and other items. Akash's expertise and friendly demeanor made my shopping experience enjoyable and satisfactory. Akash was very professional, courteous, and patient. He took the time to address all my queries and helped me make informed decisions. His excellent customer service skills made my shopping experience top-notch. Overall, I'm extremely satisfied with my visit to Vijay Sales Indrapuram and would definitely return."

"I recently visited Vijay Sales, Indirapuram, because my laptop was completely stuck on the Microsoft login screen and I couldn’t access anything. Akash Ahirwar assisted me, and I truly appreciate the way he handled everything. He patiently listened to my issue, took the time to understand it properly, and helped me get my laptop up and running again. His calm attitude, genuine willingness to help, and the amount of time he dedicated to resolving the problem really stood out. A big thank you to Akash for his excellent support, and to Vijay Sales for employing such dedicated and helpful staff. Highly recommended!"

"they give bad product to the customer, I have purchase oven but it was not work properly i have raised complain after this excutive come to my home repair it, but after 2 3 days later the same proplem happend again, but there is no exchange policy available. they only repair the product but not exchange, at the end you will tired off this. my advise to evryone please do not purchase anytihing from vijay sales."